TICKET TERMINATOR TERMS OF SERVICE

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Ticket Terminator, PLLC (“Ticket Terminator,” “we,” “our,” or “us”) and govern your use of our services. By submitting a traffic ticket, making a payment, communicating with us by text or email, or otherwise engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety.

Ticket Terminator provides professional legal representation to individuals who receive traffic citations. Our commitment to clients is straightforward: if we formally accept your traffic ticket for representation, we guarantee either a reduction in penalty or dismissal of points, or you will be entitled to a full refund of the service fee you have paid. This guarantee does not apply to tickets submitted without review, but only once Ticket Terminator has affirmatively agreed to represent you. Our services may include negotiations with prosecutors, representation in court, preparation of legal filings, and communication of case status to you. We make every effort to achieve favorable outcomes but cannot and do not guarantee a specific or absolute result in every instance.

As a condition of using our services, you agree to provide accurate, truthful, and complete information. This includes submitting valid forms of identification, accurate contact information, and clear images of your traffic citation. By submitting information to Ticket Terminator, you authorize us to act as your legal representative in connection with the citation submitted. Any attempt to provide forged, altered, or fraudulent documents is strictly prohibited. If you engage in such conduct, Ticket Terminator reserves the right to terminate services immediately, retain all or part of your payment to offset time and effort expended on your matter, and cooperate with law enforcement or prosecutorial authorities to pursue potential criminal charges.

Payments for services must be made at the time of representation through secure third-party processors such as, but not limited to, Stripe or Zelle. Except as expressly stated under our money-back guarantee, all payments are final and non-refundable. If Ticket Terminator is unable to secure a reduction in your penalty, you will be refunded in full to your original payment method. We disclaim all other refund obligations.

Submitting information, uploading a citation, or contacting Ticket Terminator through our website, text messaging platform, or any other communication channel does not by itself create an attorney–client relationship. An attorney–client relationship is only established once Ticket Terminator has reviewed the information you provide, affirmatively accepted your matter for representation, and communicated such acceptance to you in writing. Until that time, you acknowledge that no legal advice has been given, no duties of legal representation are owed, and no guarantee of service exists. If we decline to represent you after reviewing your ticket, no attorney–client relationship is created, and you remain solely responsible for addressing your citation.

To the fullest extent permitted by applicable law, Ticket Terminator expressly limits its liability. While we undertake to represent you diligently and competently, the outcome of any legal matter is inherently uncertain. You agree that Ticket Terminator shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of wages, increased insurance premiums, or reputational harm. In any event, Ticket Terminator's total liability shall not exceed the amount actually paid by you for the specific services rendered.

By engaging with Ticket Terminator, you expressly consent to receive automated SMS and email messages for the purpose of providing case updates, payment confirmations, reminders, and final outcomes. Message frequency may vary, and standard message and data rates may apply. You may opt out at any time by replying “STOP” to text messages, and you may reply “HELP” for assistance. Your consent to receive messages is a condition of using Ticket Terminator's services, and failure to provide consent may limit our ability to represent you effectively.

Ticket Terminator reserves the right, in its sole discretion, to refuse or terminate services at any time, including in cases of suspected fraud, abuse of the service, or violation of these Terms. Termination does not relieve you of any financial obligations already incurred, except as required under our money-back guarantee.

All disputes, claims, or controversies arising out of or relating to these Terms or our services shall first be submitted to good-faith mediation in the State of Michigan. If mediation fails to resolve the dispute, you agree that the matter shall be resolved exclusively through binding arbitration administered by the American Arbitration Association in accordance with its rules. You waive any right to participate in class actions, jury trials, or other forms of representative proceedings. These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of laws principles.

Ticket Terminator reserves the right to update or modify these Terms at any time without prior notice. Any updates will take effect immediately upon posting to our website. Your continued use of the services after changes are made constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately discontinue use of our services.